By Dwight L. Wongus, Director, Logistics Readiness Center
The Logistics Readiness Center provides the Fort Meade military community with a contractor-operated, remote Laundry and Dry Cleaning service.
The pickup/drop-off location is 2243 Pepper Road.
Hours of operation are Monday, Wednesday and Friday from 8 a.m. to noon. Should a pickup/drop-off day fall on a federal holiday, the facility will be closed.
The specific organizations that can utilize the Laundry and Dry Cleaning facility are the U.S. Army Training and Doctrine Command, Navy and Marine Corps units, and the Installation Management Command units.
The items accepted, without special authorizations, include: laundry bags, sleeping bags, garment bags, blankets, pillows, pillowcases, sheets, mattress pads, table cloths, bath towels, flags, banners, draperies, chaplain robes, stoles, scarves and ascots.
Items deemed “unserviceable, mutilated, or salvageable” during the drop-off inspection will be returned to the customer at that time.
Should a dress uniform need to be cleaned for a special event such as a presidential inauguration or military funeral, approval must come from the commander in the form of a signed memorandum that must be provided to the contractor at the time of drop-off.
No Army or other service combat uniforms will be accepted for cleaning.
Should a unit need an item cleaned that is not listed above, then the contracting officer representative must be contacted to receive approval for the item.
The laundry facility does not offer alterations or repairs. However, should the facility damage a garment while it is in its possession, the facility is required to repair the garmet at its own expense.
Units that use the facility should expect a 72-hour turnaround time for their articles. The facility manager will call the customer ahead of time to advise when their items will be ready for pickup.
All articles should be returned to the customer free of lint, dirt, spots, stains, tints or objectionable odors. There should be no shrinkage out of the “normal” range of 1 percent.
Items should be returned to the customer with a smooth appearance and feel — free of wrinkles/rough spots — and folded or hung in a protective cover.
The LRC contracting officer representative sends out surveys monthly to ensure all units who use the laundry facility have a positive experience.
Should there be a negative experience with the facility or staff, the COR should be contacted immediately so the issue can be rectified in a timely manner.
For more information, call Kristin Leamer at 301-677-9271 or Bridget Hall at 301-677-9413.